SNAP360 GENERAL TERMS AND CONDITIONS
Last updated: September 10, 2026
Welcome to Snap360, an app provided by Snap360 By accessing and using this application, you agree to abide by the following terms and conditions. If you do not agree with any of the terms set forth herein, do not use the app. These terms are also subject to our Privacy Policy and Cookie Policy, which govern the collection and use of your personal data and the use of cookies, respectively.
1. Acceptance of Terms
By using this app, you agree to these Terms and Conditions. If you do not agree with any of the terms set forth herein, do not use the app. Use of the app is also subject to our Privacy Policy and Cookie Policy.
2. Modifications to the Terms
Snap360 reserves the right to modify these Terms and Conditions at any time without prior notice. Modifications will take effect as soon as they are posted on the app or on our website. We encourage you to periodically review the terms to stay informed of any changes. If you continue to use the app after modifications have been made, you will be deemed to have accepted the new terms.
3. License to Use
Subject to your compliance with these Terms and Conditions, Snap360 grants you a limited, non-exclusive, non-transferable, revocable license to use the app on compatible devices. This license is subject to the restrictions set forth in these terms and does not grant you rights to the application software or its intellectual property elements.
4. Acceptable Use of the App
You agree to use the App solely for lawful purposes and in accordance with these Terms. You agree not to use the app to:
Engage in illegal, fraudulent, or unauthorized activities.
Upload, transmit, or distribute content that is unlawful, defamatory, offensive, discriminatory, or infringes the intellectual property rights of others.
Attempt to gain unauthorized access to any part of the application or its servers.
Interfere with the proper functioning of the application.
5. Intellectual Property and User-Generated Content
You retain all ownership rights in the content you generate on the App, including videos, images, recordings, and other materials (“User Content”). By uploading or creating User Content, you grant Snap360 a worldwide, non-exclusive, royalty-free, transferable license to store, display, distribute, reproduce, and modify such content, solely for the purpose of operating, providing, and improving the application.
You are responsible for ensuring that the User Content you upload or generate does not infringe the intellectual property rights of any third party or violate any applicable law. This includes, but is not limited to, copyrights, trademarks, and privacy rights.
Snap360 is not responsible for the accuracy, legality, quality or any other aspect of the User Content generated through the application.
6. Collection and Use of Personal Data
Snap360 collects and uses personal data as described in our Privacy Policy. The data collected may include, but is not limited to, personal information such as name, email, location, and user-generated content such as videos. This data will be used to provide and improve the services, personalize the user experience, and comply with legal obligations.
Snap360 is committed to complying with the General Data Protection Regulation (GDPR) and to ensuring the security and privacy of the personal data collected. By using the application, you agree that Snap360 processes your personal data in accordance with the purposes described in the Privacy Policy.
7. Payments and Subscriptions
If the app offers in-app purchases or subscriptions, you agree that you will be charged according to the prices and payment terms presented to you. Payments will be processed through the relevant platforms:
Google Play Store
Apple App Store
Stripe
The Google Play, Apple App Store, and Stripe Terms and Conditions of Use also apply to payments made through these platforms. We recommend that you check each platform’s terms of service to understand how payments are processed, timelines, and refund policies.
If you wish to cancel or modify a subscription, you can do so through your account settings in the relevant app store or directly through Stripe, if you have used that payment method.
8. Liability
Malfunction and loss of content: Snap360 shall not be liable if the User suffers damages of any kind or losses as a result of the malfunction of the application or the loss of generated content, such as videos, images, or other files.
Accessibility and service failures: Snap360 does not guarantee that the App and/or Services will always be accessible without interruptions or failures. Snap360 has no liability whatsoever and is not obliged to compensate the User for any damages or losses arising out of or resulting from the application and/or the Services being (temporarily) out of service, failing and/or malfunctioning.
Reception of communications: Snap360 is not responsible for any damage or loss resulting from the non-receipt or late receipt of electronic messages, notifications, or any other type of communication sent through the application.
Indirect damage and loss: Snap360 is not liable for any indirect damages or losses, including, but not limited to, consequential damages, lost profits, lost savings, or loss due to interruptions in use of the App or Services.
Force majeure: Snap360 shall not be liable for non-performance or late performance of its obligations if this is caused by force majeure, as defined in Article 9 of these General Terms and Conditions.
Claims for non-compliance: All claims by the User due to a breach by Snap360 will lapse if they have not been submitted in writing, stating the reasons, and within 3 months from the date on which the User has become aware, or reasonably could have become aware of, the facts on which he bases his claims.
Indemnity: The User indemnifies Snap360 against any third-party claims related to the Services provided by the application.
Exclusion of liability in the event of gross negligence: The limitation of liability shall not apply in the event of intent or gross negligence on the part of Snap360.
Exclusion of liability to the extent permitted by law: This provision shall not exclude liability to the extent that the law does not permit the limitation or exclusion of liability.
Distribution and storage of content by the User: Snap360 will not be responsible for the distribution or storage of videos and/or photos generated through the app, nor for the loss or corruption of these files. Snap360 will also not be responsible for the content captured in the videos and/or photos generated.
9. Force Majeure
Snap360 will not be liable for non-performance or late performance of its obligations if this is caused by force majeure. This includes, but is not limited to, natural disasters, wars, riots, pandemics, governmental actions, failures in telecommunications networks, or interruptions in the services of third-party providers.
10. User’s Use of the App
Responsibility for the content generated: The User is fully responsible for all content that can be viewed in the photos and/or videos generated through the application, including any subsequent modifications.
Responsibility for storage and distribution: The User is responsible for the storage and/or distribution of the photos and/or videos generated through the application.
Responsibility for instructions to users: The User is responsible for providing clear and correct instructions to the users of the photo or video booth.
Compliance with applicable privacy legislation: The User is responsible for choosing the appropriate settings of the application in accordance with national and international privacy regulations.
User Account: The User’s account is strictly personal and cannot be shared or transferred.
Acceptance of Terms and Privacy and Cookies Policy: By downloading the app and registering, the User agrees to these Terms and the Privacy Policy and Cookie Policy.
11. Indemnification
You agree to indemnify, defend and hold harmless Snap360, its employees, directors, affiliates and agents, from and against any claims, damages, losses, liabilities, costs or expenses (including legal fees) arising out of your use of the App, your breach of these Terms and Conditions or infringement of any third party’s intellectual property rights.
12. Contact
Snap360
CIF: B13744396
Calle Correa de Araujo Nº 2,
Dos Hermanas (Seville), 41702, Spain
Email: support@snap360app.com
13. Acceptance of Terms
By registering on the app, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
14. Right of Withdrawal and Refunds
14.1 Refunds via Apple Store and Google Play
If the purchase was made through the Google Play Store or Apple App Store, their refund policies and procedures will apply.
14.2 Refunds for Subscriptions through Stripe
In accordance with Spanish consumer and user protection regulations, for any subscription contracted directly through Stripe, the user has the right to withdraw from the contract within 14 calendar days from the date of contracting.
- Procedure: To exercise this right, the user must send a communication to support@snap360app.com within the aforementioned 14-day period.
- Refund: Snap360 will refund the full amount using the same means of payment used by the user.
- Exceeding the deadline: Once the legal period of 14 calendar days has elapsed, no refunds or refunds will be made for fees already paid.
15. Limitation of Liability and Event Disclaimer
15.1 Liability: Snap360 does not guarantee the success of events where it is used. The user is solely responsible for ensuring connectivity, the security of the associated hardware and for performing pre-tests.
15.2 Disclaimer for damages and claims of third parties
By agreeing to these terms, you agree that Snap360 (and its owners) will not be liable derived from the problems that may arise during a real event. In particular:
- Event Damage: Snap360 is not responsible for hardware failures, recording errors, loss of digital content, or any technical interruption that occurs during an event (weddings, parties, corporate events, etc.).
- Compensation: In no case will Snap360 be responsible for economic claims, moral damages or loss of income that the user’s end customers (e.g. organizers, boyfriends, assistants) may demand from the user due to a malfunction of the software. By using Snap360, the user assumes all operational risk to their customers.
- Complaints from end customers: The user is solely responsible to his or her own customers. Snap360 will not be responsible for any monetary claims, compensation, or refunds that the user’s customer may demand due to a malfunction of the app.
- No Guarantee of Success: The user assumes the operational risk of using the technology. It is the sole responsibility of the user to perform prior tests, have sufficient internet connection and compatible hardware.
- Loss of Profit: Snap360 will not be responsible for loss of income, loss of business opportunities or damage to the user’s professional reputation derived from any incident with the platform.
16. Content Removal Procedure
Files (photos and/or videos) generated by the app are automatically stored for 30 days; after that period they are deleted from our servers.
If you want early removal:
Send a written request to support@snap360app.com at least 14 days in advance of the desired deletion date.
Include the email address associated with the account, the date of the event, and, if possible, a link or identifier for the content.
Alternatively, use the “Delete Content” feature in the My Account section of the app (if available).
After verifying your identity, we will remove the requested content and send you a confirmation.
17. Jurisdiction and Governing Law
These Terms and Conditions are governed by Spanish law. For the resolution of any dispute, the parties expressly submit to the jurisdiction of the Courts and Tribunals of Seville, Andalusia (Spain), waiving any other jurisdiction that may correspond to them.