What to Ask Before Booking a 360 Photo Booth: 12 Key Questions

Before booking a 360 photo booth, ask what the price includes exactly, what space it needs, who runs it, how guests will get their videos and what the contract says. With those five areas covered, almost any surprise on the day of the event is settled in advance.

This guide collects the twelve questions that help most, with what a good answer sounds like and what should make you hesitate. They are written for the person booking. If you offer the service yourself, they also help you anticipate what your client will ask.

At a Glance

• The price: get the real hours, setup, attendant and extras in writing.
• The space: a 360 booth needs a clear area and a high ceiling, and does not fit in every room.
• The attendant: with a person running it usually costs more, but someone has to explain the platform and keep its use safe.
• The videos: ask when and how each guest gets theirs, and whether internet is needed.
• The paperwork: deposit, cancellation and extra hours, always in a contract.

Before You Ask: Know the Details of Your Event

An operator can only give you a firm quote if they know the date, the schedule and the venue. Have these details ready before you write:

• Date and schedule: when the party starts and ends.
• Guests: how many there will be, because more people need more hours.
• Venue: indoors or outdoors, and whether there is an outlet nearby and an internet connection.
• When it will be used: when you want the booth to be open.

The Questions About the Service

These six questions make clear what you are buying:

1. How many service hours are included? The hours in which the booth is actually recording, not counting setup and teardown.
2. Is there an attendant? According to Check Cherry, bookings with an attendant have a median of about $656 and drop-off bookings, about $450 (all booth types, US).
3. What does customization include? A frame with your names or logo, music and video style, and whether each change costs extra.
4. How much is each extra hour? If the party runs late, it has to be set in advance.
5. Are there travel fees or surcharges? Ask whether the price includes the distance to the venue.
6. How many videos or guests can it handle? If there is a limit, you want to know before the wedding and not during it.

The Questions About Space and Setup

A 360 booth is not a closed cabin you put in a corner. A setup calculator from the industry (Reservety) talks about a circular clear area of at least 12 to 14 feet in diameter, and a 10-foot ceiling for the arm. Ask what your operator needs specifically:

1. What clear space does it need? Ask for the size of the area and the ceiling height, and check them against the venue.
2. What does it need for power? An outlet nearby, or whether they bring extension cords and a power strip.
3. What time do they arrive and how long does setup take? It should be ready before guests arrive.
4. What happens if something fails? Whether they have backup equipment or a plan if the platform breaks.

The Questions About the Videos

This is where the real value of the service is: what guests take home. Ask two things. First: how and when does each guest get their video? The common answer today is a QR code to watch it on the spot on their phone. Second: is internet needed? With Snap360App you record offline, but delivering each video instantly by QR code does need internet, so it helps to know in advance whether the venue has Wi-Fi or the operator brings cellular data.

Also ask how long the operator keeps the videos and whether the client gets a gallery with all of them. On the paid Snap360App plans, events are kept for 12 months, but each operator decides which plan they use.

What a Good Answer and a Bad One Sound Like

The Questions About the Contract

Finish with three paperwork questions: how much deposit you pay to hold the date, what happens to the deposit if you change the date or cancel, and what happens if the operator cannot attend. According to Check Cherry, 50% is the most common deposit among bookings that use a percentage. At some US venues, the venue also asks the operator for a certificate of insurance: ask whether they have one if your venue requires it.

A good operator will have all of this in a contract. If you want to know what it should include, see the clauses a photo booth contract cannot do without, and if you are still comparing prices, how much a 360 photo booth rental costs.

If You Run the Booth: Get Ready for These Questions

If you offer the service, this list is also yours: have it answered before you are asked and your quote will convince more. To organize your offer, see how to build packages that sell.

And if you have not chosen software yet, you can see the Snap360App plans and start with the Free Plan, with no card and no time limit.

Frequently Asked Questions